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Custom CRM

Custom CRM: your customers, sales and follow-ups in one place

You're looking for a CRM because your customers live in spreadsheets, chat threads and a few good memories. Kuiper Studio builds a CRM fitted to your sales cycle and connected to the rest of your tools.

A CRM your teams actually use

A CRM rarely fails because of the technology. It fails because it imposes a way of selling that isn't yours, and your teams go back to their spreadsheets.

We first model your sales cycle: where requests come from, who follows up, when, with which quote. Only then do we build, and we automate whatever repeats.

What your CRM covers

01

Sales tracking

  • Contacts, companies and full history
  • Pipeline and stages that mirror your process
  • Quotes, follow-ups and invoicing on a single thread
02

Automation

  • Automatic follow-ups and reminders
  • Business workflows automated with n8n
  • No more double entry between your tools
03

Customer relations

  • Customer area and appointment booking
  • Gift cards, promotions and loyalty
  • Tracking of every marketing campaign
04

Integrations

  • Accounting and invoicing
  • Emailing and messaging apps
  • API to your ERP or your online store

Why a CRM built by Kuiper Studio

Fitted to your sales cycle

Your stages, your follow-up rules, your quote templates. The CRM follows the way you sell instead of imposing one on you.

Built for businesses that fit no box

Our two Swiss clients were managing their customers by hand before us. One grew its client base by 25%, the other paid back its investment in eight months.

GDPR and nLPD compliant

Our platforms in production in Switzerland handle sensitive client records, in compliance with GDPR and the nLPD, the Swiss data protection act.

A firm price

Written scope, dated milestones, firm price agreed before a single line of code. If we overrun, that's on us.

How much does a custom CRM cost?

The ready-to-deploy CRM module starts at $22,000 for one site, customization included within the limits of the contract.

A fully custom CRM is built as a fixed-price project, from $25,000, at a firm price, over three to six months.

Frequently asked questions

Why a custom CRM rather than Salesforce, HubSpot or Pipedrive?

Those tools are very good when your sales cycle is standard. Custom makes sense when your customer follow-up has rules they don't cover, or when per-user subscriptions and workarounds end up costing more than owning your own tool.

How long does it take to implement a CRM?

Three to six months for a fully custom CRM. For the module: a first version in the very first week, one month of setup and testing, then one month of running-in.

Can you import our contacts and history?

Yes. Migration from a single, usable source, a spreadsheet or an export from your current CRM, is a flat fee announced upfront. Migration from multiple systems is quoted at scoping.

Can the CRM connect to our other tools?

Yes: accounting, emailing, e-commerce, ERP, or any API. Each integration is quoted separately and announced before we start.

Is our customer data protected?

Your data lives on your server. No one else sees it, analyzes it or resells it. We have delivered GDPR and nLPD compliant platforms in Switzerland.

Let's talk about your project.

30 minutes, free, no commitment. You leave with an honest opinion on your project and a ballpark budget, even if it's not with us.