Kuiper StudioKUIPER Cambodia
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ProductsKP-03

My Smart Hood

The management system for residences and condominiums. Property, residents, charges and community life in one place.

Residences, condominiums, property managers

What it fixes

  • The portfolio lives in a spreadsheet: who occupies which unit, since when, and who actually pays.
  • Recurring charges are recalculated by hand every month, and arrears are discovered once they've settled in.
  • Incidents arrive by phone or message, and nobody knows any more who is handling what.
  • Community life, events and local businesses have no channel at all.

What the product does

01

Portfolio and layout

  • Zones and streets, named, coded, with their surface area
  • Unit record: address, type, size in square metres, status available, rented or under maintenance
  • Ownership history kept unit by unit
  • Urban or rural classification, matching the reality on the ground
02

Residents and contacts

  • Residents attached to a unit, with move-in date and active status
  • Typed contacts: tenant, contractor, lead
  • A primary payer designated per unit, so you know who to bill
  • User accounts with roles, invitations and last login
03

Charges, rent and billing

  • Recurring charge templates per unit: rent, loan, management fee, maintenance, waste
  • Monthly, quarterly or yearly frequency, with the next due date computed
  • Calculation as a flat amount, per square metre, or as a percentage of rent
  • Incoming and outgoing transactions, with status pending, paid, overdue or cancelled
  • Numbered invoice and generated PDF
04

Incidents and security

  • Report with type, severity, title and description
  • Precise location: zone, street, unit, plus the location detail
  • Assigned guard, handling status and resolution notes
  • The reporter is recorded: you know who raised it, and when
05

Community life

  • Events with dates, artwork, status and recurrence
  • Optional ticketing: seat quota, seats sold, named ticket with a code
  • Partners attached to an event
  • Targeting by zone
06

Merchants and loyalty

  • Merchants attached to a unit, with category, VAT number and commission rate
  • Loyalty program: points earned per dollar spent
  • Configurable tiers: points threshold, discount, color and badge
  • Partner merchants, partner discounts and commission reduction
  • History of points and redeemed discounts, member by member

What it looks like

  • The dashboard: units, residents, revenue, collection rate and arrears.
    01 The dashboard: units, residents, revenue, collection rate and arrears.
  • The interactive map of the residence: every unit colored by status, zone by zone.
    02 The interactive map of the residence: every unit colored by status, zone by zone.
  • The unit list: type, zone, street, surface area and status available, rented or sold.
    03 The unit list: type, zone, street, surface area and status available, rented or sold.
  • Zones and streets, with the number of units and streets in each.
    04 Zones and streets, with the number of units and streets in each.
  • Residents, grouped by unit, with their assignment and status.
    05 Residents, grouped by unit, with their assignment and status.
  • Leases: tenant, period, monthly rent, deposit and expiry alert.
    06 Leases: tenant, period, monthly rent, deposit and expiry alert.
  • Incidents: type, severity, precise location and handling status.
    07 Incidents: type, severity, precise location and handling status.
  • Community events, with ticketing, seat quota and recurrence.
    08 Community events, with ticketing, seat quota and recurrence.
  • The loyalty program: tiers, points thresholds and matching discounts.
    09 The loyalty program: tiers, points thresholds and matching discounts.
  • Merchants: category, VAT number, commission rate and status.
    10 Merchants: category, VAT number, commission rate and status.
  • Transactions: income, expense, category, status and CSV export.
    11 Transactions: income, expense, category, status and CSV export.
  • Numbered invoices, with a downloadable PDF.
    12 Numbered invoices, with a downloadable PDF.
  • Charges and utilities: billing mode, rate per sqm, per kWh or flat.
    13 Charges and utilities: billing mode, rate per sqm, per kWh or flat.
  • Utility billing, unit by unit, with quantity, rate, amount due and amount paid.
    14 Utility billing, unit by unit, with quantity, rate, amount due and amount paid.
  • The group view: several residences aggregated, compared, with the top merchants.
    15 The group view: several residences aggregated, compared, with the top merchants.
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What it costs

My Smart Hood, monthly subscriptionfrom 1 000 $ / month

My Smart Hood is priced by the month, depending on the size of the residence and the modules you switch on. Deployment and training are scoped with you before signing, and the amount is written into the contract.

Want to see it running?

We show you the product in real conditions and tell you honestly whether it fits your organisation. 30 minutes, no commitment.