Kuiper StudioKUIPER Cambodia
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ProductsKP-01

Allo Doctor?

The appointment and patient-record system for private clinics. Built around a single obsession: the missed appointment.

Private clinics, medical practices, health centres

What it fixes

  • The patient doesn't show up and doesn't cancel, because cancelling is harder than not coming. The slot is lost, and so is the consultation.
  • Chronic patients are never recalled. Recurring revenue leaks out without anyone seeing it go.
  • Reception spends its days on the phone confirming, then re-typing the same details from one tool into another.
  • Management has no numbers: no no-show rate, no fill rate, no revenue per practitioner.

What the product does

01

One-tap cancellation

  • Confirmation at booking, reminder at 24h, reminder at 2h
  • Every reminder carries a signed link: confirm, cancel or pick a new slot, with no account to create
  • Appointments still unconfirmed at 2h drop into a call list for reception
  • No-show marked in one click, and it feeds the analytics directly
02

Agenda and appointments

  • Day and week view per practitioner, plus an all-practitioners grid
  • Drag to reschedule, one-click booking with patient search or creation inline
  • Double-booking is impossible: the constraint lives in the database, not in the interface
  • Only genuinely free slots are offered to the patient
  • Walk-in: reception books the patient immediately and they appear at once in the practitioner's day
03

Patient records

  • Full record: name in Latin and Khmer script, phone, preferred language, allergies, chronic conditions, emergency contact
  • Instant search by name, by phone in any format, or by patient code
  • Chronological timeline: appointments, payments, prescriptions, documents, reminders sent
  • Consultation notes and vital signs (height, weight, blood pressure, temperature), visible to practitioners only
  • Attached documents: lab results, imaging, referral letters. Encrypted storage, access through short-lived links
04

Prescriptions, sales and payment

  • Prescription attached to the consultation, PDF on the clinic's letterhead, with the practitioner's licence number
  • An issued prescription can't be edited: a correction creates a version, the old one stays
  • Payment taken at reception, partial payments, balance tracked per patient
  • Numbered receipt, as PDF and 80mm thermal print. A duplicate is watermarked
  • Medicine mini-inventory: stock movements, reorder thresholds, alerts
05

Patient portal and practitioner pages

  • Every practitioner gets a public page: photo, specialties, languages spoken, prices, and their real booking agenda
  • Online booking in four steps at most, built mobile-first
  • Patient portal: upcoming and past appointments, prescriptions, receipts, documents the practitioner has shared
  • Family accounts: one phone manages the profiles of children and elderly parents
  • A family member can be handed their own access. The guardian keeps the link and the right to pay, but stops seeing the record
06

Steering and traceability

  • Dashboard: no-show rate, fill rate, revenue per practitioner, over the period you choose
  • Age pyramid, new versus returning, patients with no visit for several months
  • Tamper-proof audit log: every write, and every read of clinical data by someone who isn't treating that patient
  • CSV export of payments and sales for your accountant
07

White-label and Cambodian reality

  • Your name, your logo, your colors, your domain, right down to receipts and reminders
  • Khmer, English and French, with the Khmer font stack
  • Dual dollar and riel display, configurable exchange rate
  • Reminders over Telegram, email as fallback. No SMS: a channel nobody can actually send on has no place in the product
  • A patient with neither Telegram nor email is flagged unreachable on their record. They're not ignoring the clinic, nobody was ever able to reach them

What it looks like

  • The day agenda, all practitioners. No-shows and patients in the waiting room at a glance.
    01 The day agenda, all practitioners. No-shows and patients in the waiting room at a glance.
  • The cancellation page reached from the reminder link. Cancel or pick a new slot, with no account.
    02 The cancellation page reached from the reminder link. Cancel or pick a new slot, with no account.
  • The patient record: bilingual identity, allergies, conditions, balance and full timeline.
    03 The patient record: bilingual identity, allergies, conditions, balance and full timeline.
  • The patient list on mobile, with search by name, phone or code.
    04 The patient list on mobile, with search by name, phone or code.
  • The prescription composer, with the PDF preview on the clinic's letterhead.
    05 The prescription composer, with the PDF preview on the clinic's letterhead.
  • Payment at reception: unpaid consultations, product catalogue, dual riel display.
    06 Payment at reception: unpaid consultations, product catalogue, dual riel display.
  • The dashboard: fill rate by slot, revenue per practitioner, age pyramid.
    07 The dashboard: fill rate by slot, revenue per practitioner, age pyramid.
  • Automatic recalls: rules, targeted audience, conversion rate per campaign.
    08 Automatic recalls: rules, targeted audience, conversion rate per campaign.
  • Online booking on the patient side: pick the service, the practitioner, then the slot.
    09 Online booking on the patient side: pick the service, the practitioner, then the slot.
  • The patient portal: appointments, prescriptions, results and shared documents.
    10 The patient portal: appointments, prescriptions, results and shared documents.
  • A practitioner's public page: specialties, languages, prices and booking agenda.
    11 A practitioner's public page: specialties, languages, prices and booking agenda.
  • Team management: roles, permissions and access log.
    12 Team management: roles, permissions and access log.
  • Clinic settings: opening hours, language, currency, cancellation cutoff.
    13 Clinic settings: opening hours, language, currency, cancellation cutoff.
  • The white-label editor: name, logo, colors, domain, with live preview.
    14 The white-label editor: name, logo, colors, domain, with live preview.
  • The daily dashboard: appointments, no-show rate, revenue, call list.
    15 The daily dashboard: appointments, no-show rate, revenue, call list.
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What it costs

Deployment, without data migration4 000 $
Deployment, with data migration8 000 $
Monthly subscription, 12-month commitment600 $ / month
Monthly subscription, 36-month commitment450 $ / month
Initial training (2 to 3 days)included

Longer commitment, lower monthly price. Training is included. The deployment fee covers setup, your branding, and adaptation to your existing workflows.

Want to see it running?

We show you the product in real conditions and tell you honestly whether it fits your organisation. 30 minutes, no commitment.